BasedAGIBasedAGI
CX

Support bot (RAG grounded)

Support chatbot grounded in docs with optional citations and escalation.

task.rag_answer_with_citationstask.intent_classification
Evidence quality is currently limited for this use case. Rankings below are useful for exploration, not a strong winner claim.

Provisional leader

gpt-5-2025-08-07

Current leader based on limited benchmark evidence. Treat this ranking as directional until coverage improves.

32.0%

Best benchmark score

41.3%

Confidence

Ranked Models

30

Evidence Quality

83%

Evidence Points

31

Top Signal

BasedAGI Support Bot Eval: overall_score_pct

All Ranked Models

30 of 30 models
RankModelScore
๐Ÿฅ‡gpt-5-2025-08-07

Strong on BasedAGI Support Bot Eval overall_score_pct and FACTS Benchmark Suite facts_grounding_score_pct

32.0%
๐Ÿฅˆgemini-2.5-pro

Strong on FACTS Benchmark Suite facts_grounding_score_pct and Vectara HHEM Leaderboard overall_hallucination_error_pct

30.8%
๐Ÿฅ‰gemini-3.1-pro-preview

Strong on SimpleQA Verified simpleqa_verified_score_pct and Vals Finance Agent overall_accuracy_pct

29.7%
#4gemini-3-pro-preview

Strong on BasedAGI Support Bot Eval overall_score_pct and SimpleQA Verified simpleqa_verified_score_pct

28.6%
#5claude-sonnet-4.6

Strong on Vals Finance Agent overall_accuracy_pct and BasedAGI Support Bot Eval overall_score_pct

26.5%
#6gpt-5-mini-2025-08-07

Strong on Vals Finance Agent overall_accuracy_pct and Vals Finance Agent complex_retrieval_accuracy_pct

25.8%
#7Grok-4-0709

Strong on Vals Finance Agent overall_accuracy_pct and SimpleQA Verified simpleqa_verified_score_pct

25.3%
#8gemini-3-flash-preview

Strong on Vals Finance Agent overall_accuracy_pct and Vectara HHEM Leaderboard overall_answer_rate_pct

21.3%
#9gemini-3.1-flash-lite-preview

Strong on FACTS Benchmark Suite facts_grounding_score_pct and Vectara HHEM Leaderboard overall_hallucination_error_pct

20.2%
#10gpt-5.2-2025-12-11

Strong on FACTS Benchmark Suite facts_grounding_score_pct and Vals Finance Agent overall_accuracy_pct

19.7%
#11gpt-4.1-20250414

Strong on Vectara HHEM Leaderboard overall_hallucination_error_pct and Galileo Agent Leaderboard v2 Avg AC

19.5%
#12gpt-5.4-2026-03-05

Strong on Vectara HHEM Leaderboard overall_hallucination_error_pct and Vals Finance Agent overall_accuracy_pct

18.7%
#13claude-sonnet-4

Strong on Galileo Agent Leaderboard v2 Avg AC and Vectara HHEM Leaderboard overall_hallucination_error_pct

18.5%
#14claude-opus-4-5-20251101

Strong on FACTS Benchmark Suite facts_grounding_score_pct and Vectara HHEM Leaderboard overall_hallucination_error_pct

17.2%
#15gemini-2.5-flash

Strong on FACTS Benchmark Suite facts_grounding_score_pct and Vectara HHEM Leaderboard overall_hallucination_error_pct

16.9%
#16gpt-5.1-2025-11-13

Strong on Vals Finance Agent overall_accuracy_pct and Vals Finance Agent complex_retrieval_accuracy_pct

16.8%
#17grok-4-fast-reasoning

Strong on Vectara HHEM Leaderboard overall_answer_rate_pct and Vals Finance Agent overall_accuracy_pct

16.7%
#18o3-20250416

Strong on SciArena Leaderboard rating_elo and SimpleQA Verified simpleqa_verified_score_pct

15.5%
#19grok-4-1-fast-reasoning

Strong on Vals Finance Agent overall_accuracy_pct and Vectara HHEM Leaderboard overall_answer_rate_pct

13.2%
#20grok-3

Strong on Vectara HHEM Leaderboard overall_hallucination_error_pct and Vectara HHEM Leaderboard overall_answer_rate_pct

12.8%
#21claude-opus-4-6-thinking

Strong on Vals Finance Agent overall_accuracy_pct and Vals Finance Agent complex_retrieval_accuracy_pct

12.7%
#22kimi-k2.5-thinking

Strong on Vals Finance Agent overall_accuracy_pct and Vals CorpFin v2 overall_accuracy_pct

12.6%
#25Qwen3-Embedding-4B

Strong on MTEB Retrieval and Rerank (Official) retrieval_score_pct and BEIR-Style Retrieval (Official MTEB Slice) beir_average_score_pct

11.8%
#29claude-opus-4-5-20251101-thinking

Strong on Vals Finance Agent overall_accuracy_pct and Vals CorpFin v2 overall_accuracy_pct

11.6%
#31claude-sonnet-4-5-20250929-thinking

Strong on Vals Finance Agent overall_accuracy_pct and Vals Finance Agent complex_retrieval_accuracy_pct

11.0%
#34claude-opus-4-1-20250805

Strong on Vectara HHEM Leaderboard overall_hallucination_error_pct and FACTS Benchmark Suite facts_grounding_score_pct

10.9%
#37glm-5-thinking

Strong on Vals Finance Agent overall_accuracy_pct and Vals CorpFin v2 overall_accuracy_pct

10.8%
#38grok-4.20-0309-reasoning

Strong on Vals Finance Agent overall_accuracy_pct and Vals Finance Agent complex_retrieval_accuracy_pct

10.7%
#41deepseek-v3

Strong on Vectara HHEM Leaderboard overall_hallucination_error_pct and Vectara HHEM Leaderboard overall_answer_rate_pct

10.6%
#44mistral-large-2512

Strong on Vectara HHEM Leaderboard overall_answer_rate_pct and Vectara HHEM Leaderboard overall_hallucination_error_pct

10.4%

Compare Models

Select two different models above to compare their evidence side by side.
โ–ถRanking diagnostics & missing models

Source lift

Ranked

54

Sources

8

Quality

Low

Vals CorpFin v2

42 rows ยท 1.1% avg lift

Vals Finance Agent

31 rows ยท 1.6% avg lift

Vals Legal Bench

31 rows ยท 0.3% avg lift

Vals Tax Eval v2

31 rows ยท 0.2% avg lift

Missing frontier models

No obvious gaps right now.

โ–ถTaxonomy & task details

Core tasks

task.rag_answer_with_citationstask.intent_classification

Required modes

mode.citations

Domains

domain.customer_support

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